Benefits of Field Service Management for Kiosks
Kiosks and other automated retail equipment are amazing tools to help grow your business. In order for them to help your business, however, it’s important to keep them running smoothly at all times. With that, you’ll be glad to know that Site Services Now! offers an array of field management services to ensure your kiosks are always functioning at their best. Should something arise to require emergency services, our kiosk technicians can help with that as well. Contact us today to schedule the field management services you need for your kiosks.
Third-Party Logistics
Third-party logistics is the use of third-party businesses to outsource elements of distribution, warehousing, and fulfillment services in the logistics and supply chain management industry. At Site Services Now!, we can handle all of these aspects in a way that is customized for your unique business needs. Additionally, our kiosk technicians can also provide site preparation services, installation of new automated retail machines, and more.
Site Surveys
When you’ve identified locations to install kiosks for your company, it’s important to line up site surveys, which can help speed up the delivery and implementation timetable for your machines. Our kiosk technicians can assess whether there is adequate space and power for your kiosks at the proposed installation sites. Should you prefer, we can also provide pictures, measurements, diagrams, and on-site management signatures to give you a complete picture of the feasibility of installing kiosk machines at the chosen site.
Installation Services
The kiosk technicians at Site Services Now! represent a national network of trained and skilled individuals who can provide the comprehensive installation services your business needs. Whether your automated retail machines are simply plug-and-play or require more complex services such as securing a machine to concrete or wall mounting, we can help. Contact us today to let us know your goals.
Preventative Maintenance
Sometimes, even with regular maintenance, machines can break down. Whether due to the outside elements, a power surge, or another reason, you’ll be glad to know that we provide on-demand repair services. Enjoy the peace of mind that comes from knowing our skilled kiosk technicians will be on-site to repair your automated retail machines and get them back up and running as quickly as possible.
Compliance Audits
Compliance audits are an important piece of maintaining your kiosk machines to ensure that your in-house service program is performing the way it was intended. Our team will partner with you to create a custom set of data metrics and then document them onsite to monitor the outcome. By keeping your program compliant, you’ll be able to maintain the highest level of customer satisfaction.
Your Trusted Kiosk Technicians
The experienced project managers at Site Services Now! are equipped to handle the planning, deployment, installation, and ongoing support you need to ensure your kiosks run smoothly and function well at all times. The versatility of our field service management program means that you’ll be able to scale faster, get hassle-free service, and retain more profits. Ready to discover all that our kiosk technicians can do for you? Contact Site Services Now!
